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Return Policy

Returns

Our policy lasts 14 days after your order has been delivered. If 14 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@chefsartpencil.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We currently do not offer exchanges.

Gifts
We do not currently offer refunds if your item was a gift.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Shipping

To return your product please reach out to our customer service 
at info@chefsartpencil.com to receive our return form and further instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

FREE SHIPPING WORLDWIDE

The shipping costs of the order will be borne by us. All our products will be delivered to your home 100% FREE off charge. No minimum order quantity is required.

100% MONEY BACK GUARANTEE

You have a maximum of 14 days from receipt of your order to exchange an item or request a refund.

FOLLOW YOUR ORDER

All our orders are shipped with a Track and Trace code. With this you can easily track your order after a few days through this page. 

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